Rental Policies and Procedures
Daily rate is based on a 24 hour period
Weekly rental is based on a 3 day rental rate.
Weekend rentals (Friday to Monday only are based on 1.5 rental rate.
Monthly rentals are based on a 10 day rental rate.
* Please note that we rent equipment across Canada, but currently only facilitate rentals out of our Toronto location. Rentals outside of this area may require additional shipping time.
Equipment Pick Up and Drop Off Times
Equipment pick up – Equipment will be ready for pickup on the rental date between 9:30am -11am (Monday to Friday).
Equipment Return – Equipment is expected to be returned between 9 am and 11 am the day following the rental date (Monday to Friday) or the Monday following a weekend
If pick up or drop off times are outside of these hours, additional charges may apply. Please check with your sales representative for availability.
Any shipping of equipment to or from Toronto Projector Rentals will be charged to the renter, including any customs or brokerage costs. Shipping days are considered rental days and will be charged as such.
Please note that we rent equipment across Canada, but currently only facilitate rentals out of our Toronto location. Rentals outside of this area may require additional shipping time.
All equipment rentals must be paid for in advance via our online portal.
We accept payments by:
• Email money transfer
A rental may be cancelled, free of charge, within 24hours of the booking to receive a full refund on the original form of payment.
Cancellations requested anytime after booking will incur a 10% processing fee.
Your rental date(s) may be transferred to a different date/time, on a first come- first served basis, at no additional fee. You may also choose to use the rental fee as credit for future use, at no additional charge. This credit must be used within 90 days if the original booking date.
Cancellations requested within the following times, are subject to the following fees:
a. within 2 working days prior to the commencement date of the rental, 50% of reserved rate;
b. within 1 working day prior to the commencement date of the rental, 75% of reserved rate;
c. within 1/2 working day of, or on the same day as, the commencement date, the full reserved rate.
Any damage or loss is the responsibility of the renter, excluding mechanical failure from normal wear and tear. Toronto Projector Rentals is not responsible for any damage or loss resulting from equipment use, misuse or failure. The renter is responsible to obtain their own insurance, proof of which may be required at time of pick-up.
Deposit or Insurance Requirements
All equipment rentals require a Deposit or Certificate of Insurance prior to any item pickup. Please see rental insurance requirements Here.
Individual items or equipment packages that exceed a purchase value of $10,000.00 must have a Certificate of Insurance. Items or packages valued at less than $10,000.00 can be rented with a deposit of their value in lieu of the insurance, processed as an authorization hold on the provided credit card.
The deposit will be refunded 24 hours after the rented item(s) have been returned and evaluated.
(Refer to Toronto Projector Rentals requirements for Insurance for detailed conditions and specifications)
Any damages or losses to the equipment will be evaluated by Toronto Projector Rentals and the renter shall be advised of the loss/damage and will be fully responsible for any replacement or repair costs.
Renting customers will be asked to provide photo identification upon pickup. A copy of your identification will be scanned and saved into our system. We assure you that all the information that we capture is held in a secure server and not released to the public. Toronto Projector Rentals is the sole owner of the information we collect. We will not sell, share, or rent this information to others. The following information maybe be collected at the time of quoting and/or pickup:
• Picture ID (Drivers License / Passport)
• Full Name
• Company Name
• Phone Number (Company or Personal)
• Complete Address (Company or Personal)
• Credit Card